Contact Us

If you have any questions please contact

Jamie Reid
Business Development Manager
Tel: +44 (0)1273 789989
E: james.reid@rethinkevents.com

Rethink Events Ltd,
1st Floor, Huntingdon House,
20a North Street,
Brighton, BN1 1EB, UK

Our Events

Got a question? Check our most frequently asked questions below.

Questions about the Summit

GO TO QUESTIONS

Questions about the Summit Platform

GO TO QUESTIONS

What day and time is the summit? What timezone is the summit in?
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The Blue Food Innovation Summit 2024 is taking place on May 21-22 in at the Hilton London Bankside.

The summit will be held in British Summer Time (UTC +1).

Please note that the platform will automatically display in the time zone where the summit is being held. You can choose to switch this to your local time zone on the left-hand side of the Agenda page.

Can I transfer my pass to my colleague? Can I get a refund?
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Up to 30 days before the event date you can cancel and request a refund (we will deduct a 15% cancellation fee). We regret that no cancellations can be accepted after this date and full payment is due.

You can transfer your pass to a colleague at any time. Please email our logistics team with the following details of your colleague to receive your pass:

First Name:
Last Name:
Job Title:
Company:
Email Address:
Phone Number:
Company Address:

Cancellation: You can cancel and request a refund up to 30 days before the event date (we will deduct a 15% cancellation fee). We regret that no cancellations can be accepted after this date and full payment is due.

Are there special rates for Start-Ups?
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We offer a special delegate rate for early stage Start-Ups, subject to criteria. Please email our Delegate Manager, Callum Broadley, or call +44 (0)1273 789989 to find out if you are eligible.

I’m media/press. How can I attend?
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For more information on marketing partnerships and media registration, please email email our marketing team or call +44 (0)1273 789989.

I want to receive news from the summit. How do I sign up to your newsletter?
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Sign up to our newsletters here – you’ll receive the latest summit developments, along with industry news and insights from leading senior executives.

How can I get involved as a speaker at the summit? Can I recommend a speaker?
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We always welcome interest from senior leaders who would like to speak or recommendations of speakers. Please email our Conference Producer, Ruth McKenzie Milner to discuss further.

How can my company become a partner or sponsor the summit?
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Partnering with the summit gives you a superb opportunity to associate your brand with accelerating innovation across the agri-food supply chain, showcase your expertise and position your company as the partner of choice.

For more information on a tailored partnership, digital marketing and business development opportunities at the summit, please email our business development team, or call +44 (0)1273 789989.

What are Roundtable Discussions?
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Roundtable discussions are one of the most interactive sessions of the programme! Each small discussion group is hosted by an industry expert on a specific theme.

With around 10 participants per table, it’s an informal setting where you’re encouraged to speak freely, ask questions and swap contact details.

Note: Unlike the other panel sessions and keynotes, the roundtables are not recorded so are not available to watch later.

Do I need to use the app if I am attending in person?
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Delegates are using the app at the summit to:

– Access the full delegate list
– Send connection requests and book meetings at a dedicated table, exhibition booth or private meeting room
– Receive instant alerts about meeting requests, and reminders about bookmarked sessions
– Browse the virtual exhibition and connect with teams
For more information about downloading, logging in and using the app, check the platform questions below.

What platform will the summit be hosted on? Do I need to download anything?
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The event is held on our Swapcard platform. Once the platform goes launches on Tuesday, May 7,  you will receive  a dedicated email with login instructions. Please also check your junk folder.

The platform is available on desktop, and you can download the ‘Rethink App’ for iPhone and Android from the app stores.

When does the platform go live?
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The summit platform goes live to delegates on Tuesday May 7.

Once the platform is live, log in here to start booking 1-1 meetings and connecting with attendees.

Once you are registered, you will receive a dedicated email within 24 hours with log in instructions.

How do I log in to the platform?
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You will receive an email from connect@app.rethinkevents.com with login instructions once the platform goes live on May 7. 

Once the platform has launched, you will also be able to access the summit via this link: https://app.rethinkevents.com/c/rethink-events. 

Do I need to use the platform if I am attending in person?
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We recommend that all of our attendees whether they are joining us in-person or virtually use the platform to make the most of their summit experience. These are some of the ways our in-person attendees may wish to use the platform:

-Access the full delegate list and connect with all attendees
-Book 1-1 meetings either at a dedicated table on site or via the video call function available on the platform
-Submit questions to the panels
-Vote in polls
-View and connect with the entire exhibition of both virtual and onsite booths
-Manage schedule with notifications and meeting reminders

We recommend downloading the ‘Rethink App’ so you can access the platform via your iPhone or Android.

What internet browser do I need?
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To access the platform you need to use a recent browser such as Google Chrome (recommended) or Mozilla Firefox. Some regions might have restricted access to Swapcard, in that case we recommend using a VPN to access the platform.

Is there a video tutorial I can watch?
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Using the app at the summit to access the full delegate list instantly, send connection requests, book meetings and receive instant alerts and reminders for meeting requests and bookmarked sessions.

Watch a tour of the summit the platform to help you get started:

Complete your profile:

First, update your profile with a photo, a short biography and information about your company and skills.

The more information you include, the better the matchmaking tool can work, to increase profile views and suggested matches with the right people you want to meet.

Can I watch on replay? How long will the content by available for?
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All summit content and networking will be available on our virtual platform for one month after the summit, until June 22, 2024.

How do I complete my profile?
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Head to My Profile and add a photo, a short biography and information about your company. 

The more information you include, the better the AI matchmaking tool can work, to increase profile views and suggested matches with the right people you want to meet. 

How can I submit questions to the speakers during sessions?
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Onsite, there will be team members with microphones to hand around to those with questions. You can also submit questions via the app by heading to the ‘Watch LIVE’ button and opening the Live Audience Chat. Here, you can add your questions via the ‘Questions’ tab which will be fed to the session chair on stage.

How do I manage my connection requests, meetings and availability?
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Manage Your Schedule:

You can manage your schedule in ‘My Planner’ which can be found in the menu at the top of the page on desktop or on the homepage in the app.

Control your availability and view your meetings by selecting ‘My meetings’ from the left hand menu on desktop or the meetings (2nd) icon in the app. Here you will also find ‘My schedule’ where you will see the sessions you have added.

Connection Request:

A connection request is sent when you send a message to another delegate. On their profile, you will see a ‘Connect with [name]’ box on desktop where you will be able to send them a message or click the connect button on their profile in the app.

The recipient will receive a notification that you would like to connect with them and they will be able to either accept or decline this. If you see an icon of two heads next to a contact, it means that the person has already accepted your request. If you see a clock icon, it means your connection request is still pending.

When they accept your connection request, you will exchange contact details, just like a virtual business card. You can export the contacts you make at the end of the summit by clicking the People icon and then selecting export.

Send and Receive Meeting Requests:

You can see your pending or confirmed meetings in ‘My Planner’ and then by clicking the ‘My meetings’ tab on the left hand side on desktop or the meetings (2nd) icon in the app. You can cancel a confirmed or pending meeting by clicking ‘Cancel Request’ (if it was pending) or ‘Cancel Meeting’ (if it was confirmed). You can also manage your availability by clicking ‘Make unavailable’ for specific meeting slots.

Remember the platform automatically adjusts to your local timezones (for agenda, meetings, available times etc).

Scheduling Meetings at an Exhibition Booth: Each of our partners have their own virtual exhibition booth, where they can share information, links and documents. You can also book meetings with the company in the same way as you would an attendee and send them a message. Each company’s representatives are linked to its’ exhibition booth, and clicking on their names will direct you to their individual profiles. You can also view the agenda sessions in which partners are speaking.

Can I book a meeting with an exhibitor?
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Yes, all of our partners have their own virtual exhibition booth through which you can reach out to their team. You can browse the booths and find out who is joining in-person by heading to the ‘Exhibition’ tab and filtering by ‘onsite booth’.

If you wish to book a virtual meeting with an exhibitor, click on their booth and select a time you wish to video call and send a request with a message.

Meetings with onsite exhibitors work much the same way, click on their booth and select a time you wish to meet, you will have the option to either book a 1-1 table, meet at their onsite booth or set-up a video call.

How do I connect with speakers?
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Select a speaker from their agenda session or search for them in the attendee list under the ‘Book 1-1 meetings’ tab.

You can request a 1-1 video meeting with a speaker directly from their profile page in the same way as any other attendee. You can also see which sessions that speaker is participating in, and add those sessions to your schedule if you wish.

Can I export my meetings, schedule and contacts?
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In ‘My Planner’, you can export your whole schedule to your own calendar application by clicking the ‘Export to My Calendar’ button on the right-hand side. You can also export your sessions, meetings and bookmarks to a single printable PDF file by clicking ‘Download PDF’. 

At any time, you can download all of the connections and contacts you have made into an excel file. Head to My Contacts and you will see the option to download your contacts on the left-hand side of the page.  

Didn’t find what you’re looking for?

Get in touch with us now via email, through the live chat room within the virtual platform, or call us on +44 (0)1273 789989.

Code of Conduct

The summit is open and inclusive of any delegate regardless of gender identity, race, ethnicity, political belief, socioeconomic status, sexual orientation, ability, religion, or any other identity. Respect, tolerance and understanding of others’ backgrounds and beliefs must be exemplified at all times. The summit is a forum to showcase the industry at its best and no form of discrimination, bullying or harassment of any kind will be tolerated.

Delegates must not engage in disruptive speech, behaviour, spamming or in any way which disrupts or interferes with the event or other individual’s participation in the summit. Rethink Events will be monitoring the open forums throughout the summit.


We have updated our privacy policy.
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